Seven Casino Responsible Gambling

At Seven we take responsible gambling seriously. We want players to enjoy their time with us while staying in control. This page explains the practical tools and support we offer so you can manage your play, protect your account, and get help if gambling stops being fun or becomes a concern.

Player protection principles

We respect player safety and privacy. Our approach is focused on informed choice, practical limits, and easy access to support. We encourage self-awareness and early action if you or someone close to you shows signs of problematic behaviour. Our team is trained to respond to requests for account controls and to provide guidance on next steps.

Activity-control tools

You can set controls quickly through your account area or by contacting support. Controls are applied to encourage safer play and can be changed or removed following any cooling-off period described below.

Deposit limits

Set daily, weekly, or monthly deposit limits to control how much you can add to your account. These caps are applied at the account level and prevent deposits above the limit once active.

Loss limits

Loss limits let you cap how much you can lose over a chosen period. If you reach the limit, further play or deposits are restricted until the limit resets or you decide to adjust it with any required waiting period.

Session reminders and time limits

Use session reminders (reality checks) to receive pop-up messages after a set period of continuous play. You can also set maximum session lengths and opt for regular breaks to keep play time in check.

Temporary breaks and self-exclusion

If you need a break, choose a temporary time-out from 24 hours up to several weeks. For longer-term decisions, self-exclusion closes access to your account for months or permanently. During exclusion, logins, deposits, and marketing contact are blocked. To request self-exclusion or to reactivate an account after a break, contact support or follow the steps in your account settings.

Signs of problematic behaviour

Watch for changes in behaviour such as chasing losses, borrowing money to play, neglecting responsibilities, spending more time than intended, or hiding activity from friends or family. Early recognition helps make timely changes and reduces harm.

Tips for maintaining control

Set sensible deposit and loss limits, use session reminders, avoid gambling when tired or stressed, keep a strict budget, and involve a trusted friend or family member if you feel you need extra support. Regularly review your account activity to stay aware of spending and time spent playing.

Professional help and support organisations

If you need professional support, consider reaching out to national and provincial resources such as Gamblers Anonymous and regional gambling support services or healthcare providers. For additional assistance, contact our support team at [email protected] and we will help with account controls and information on local support options.