User Privacy Policy

This Privacy Policy explains how Seven collects, uses, stores and protects personal information when you use our online casino services in Canada. We describe the types of data we process, why we process it, the choices you have, and how to contact us about your privacy. We aim to keep your information secure and to be clear about how it is handled.

Types of data we collect

Personal data

When you register an account or contact support we collect personal information such as your full name, date of birth, email address, telephone number, billing and postal address, and government-issued ID where required for verification. We also record account credentials and preference settings.

Technical data

We automatically collect technical information needed to operate the service, including IP address, device type, browser and operating system, screen resolution, language settings, and logs of your interactions with the site. This helps us maintain service stability and detect fraud.

Transactional data

We retain information about deposits, withdrawals, wagers, game activity, bonus usage and payment method details necessary to process transactions. Transactional records are used for accounting, fraud prevention and compliance with applicable obligations.

Use of information

We use your information to create and manage your account, process payments, verify identity, offer customer support, prevent fraud and comply with legal obligations. We also use aggregated or anonymized data for analytics and service improvement. We do not use personal data for unrelated profiling without your consent.

Data protection practices

We store personal information on secure servers and use technical safeguards such as TLS encryption for data in transit and access controls for stored data. Access to personal information is limited to authorized staff and trusted service providers. We perform regular security reviews and monitor for unusual activity.

Cookies and tracking technologies

We use cookies and similar technologies to provide essential site functions, remember preferences, and analyse usage. Third-party analytics and advertising partners may also place cookies. You can manage cookie preferences via your browser or the site cookie settings. Disabling some cookies may affect site functionality.

User rights

If you are located in Canada you have rights regarding your personal information, such as the right to request access, correction, or deletion of data, and the right to object to certain processing. Rights may vary by province and may be subject to lawful exceptions, for example when retention is required for compliance or fraud prevention.

Access, correction and deletion of data

To request access, correct information or request deletion, contact our privacy team. We will verify your identity before making changes and respond in a timely manner. In some cases we may retain limited records for legal, tax or security reasons even after an account is closed.

Information sharing and third parties

We share information with payment processors, game providers, identity verification services, analytics providers and other trusted partners who perform services on our behalf. We require these parties to protect your data and to use it only for the purposes we specify. We may also disclose information to comply with lawful requests or to protect our rights and users.

Privacy policy updates

We may update this policy to reflect changes in our practices. Material changes will be posted on the site and, where appropriate, notified to account holders. For questions or privacy requests contact us at [email protected].